Effective Communication in the Perioperative Setting

Product Details
Product ID: 1956
Year Produced: 2012
Length: 34 min.
Contact Us: 1-800-253-7657

This video and study guide is designed to provide perioperative personnel with effective communication techniques that will enhance the sharing of information between individuals and groups in today's diverse healthcare settings.

Upon completion of this activity, the participant should be able to:

  • Describe the barriers to effective communication
  • Discuss the effect of noise pollution on communication
  • List three strategies that can be used to resolve conflict
  • Explain the role that culture plays in conflict resolution
  • Give an example of an effective hand-off process